THE KRIPT logo
THE KRIPT logo

All articles

All articles

Articles

What is your cancellation policy?

Orders can be canceled within 2 hours of them being placed. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be

Do you offer free shipping?

We offer standard free shipping for orders over $150 USD within the contiguous United States (does not include Hawaii, Alaska, or US territories). We offer standard free shipping for orders over $150 CAD for our Canadian customers. Orders shipped out

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. United States. • Standard Delivery: Typically arrives within 4 to 6 business days. • Express Delivery: Typically arrives within 1 to 3 business days. Canada. • Standar

What should I do if my shipment is at the service center and needs to be collected?

If you have received notification that your shipment is waiting at the service center, it is important to arrange for the receiver to collect the shipment as soon as possible. You can do this by directly informing the receiver using the contact detai